About Restore NYC

Restore is a nonprofit organization making freedom real for survivors of trafficking in the United States. Our vision is a world free from trafficking. For every survivor, a life of hope, restoration, and flourishing. Learn more about us on our website.

Our Values

We depend on God / We pursue impact / We execute with excellence / We care for each other / We can’t do it alone / The survivor drives our approach

Diversity & Inclusion: The Foundation to Making Freedom Real

Restore's mission is to make freedom real for survivors of trafficking in the United States. To do that, we desire a staff team that's more representative of the survivors we serve — almost all of whom are Black, Latina, and/or immigrants. Applicants from these underrepresented communities are strongly encouraged to apply. We especially welcome applicants who are survivors of trafficking, gender-based violence, intimate partner violence, and/or sexual assault.

About the Position

This part-time, temporary position requires approximately 21-28 hours, equivalent to three to four weekly shifts. The available shifts are as follows:

• Mondays- 12 pm- 7 pm*
• Wednesdays - 9 am - 4 pm
• Thursdays- 3 pm - 10 pm
• Fridays- 12 pm - 7 pm*

*Please note that all mid-shifts (12-7 PM) are expected to be flexible and cover a morning or evening shift if coverage is lacking on that day.

The Transitional Home Coordinator will model healthy daily living, maturity, and responsibility and be part of a team committed to restoring each survivor. We aim for each woman to embrace her values and regain hope for her future, eventually transitioning to a healthy and independent life. Each survivor lives in the transitional home for 12-18 months.

Specific Responsibilities

The Transitional Home Coordinator will be responsible for the following activities:

Training/Supervision:

• Actively participate in monthly transitional home staff meetings, mandatory trainings as well as agency-wide meetings
• Actively participate in individual supervision sessions with the Housing Manager twice per month

Operational:

• Assist in the management of overall household cleanliness and other operational needs of the home
• Complete cleaning tasks such as sweeping, mopping, cleaning the bathroom, washing dishes, taking out the trash, and recycling
• Run errands to establishments like the supermarket and hardware store
• Lifting and moving home items that may weigh up to 20 pounds
• Maintain accurate household goods inventory and take initiative in a particular household responsibility:
  • Ordering monthly supplies for the household
  • Cooking family dinner or brunch on Saturday once or twice/week and on special occasions
  • Distributing laundry funds and Metro-cards

Resident Care:

• Plan, participate, and provide creative activities and events for residents
• Provide a written summary at the end of each shift, documenting resident activity, behavior, and overall well-being
• Assist with resident intake, move-in and move-out process
• Accompany residents to outings/community events
• Integrate personal hobbies, expertise, or academic knowledge into household schedule and structure
• Supervise volunteer coverage efficiently; encourage relationship-building between residents and volunteers
• Utilize conflict management and crisis intervention techniques in emergencies and fill out appropriate incident reports as needed
• Assist with maintaining the safety of the home, including managing the alarm and helping with fire drills
• Receive and guide permitted visitors at the home (e.g., handymen, volunteers, contractors, etc.)

Experience

We are seeking candidates with experience in one or more of the following areas:

• Trauma-informed care
• Supporting survivors of human trafficking
• Working with survivors of gender-based violence
• Serving immigrant and refugee populations

Candidates with a background in these fields will be well-equipped to contribute to our mission of providing compassionate, culturally sensitive, and practical support to vulnerable communities.

Requirements

• Able to handle complex situations as well as provide appropriate emotional support to residents if and when needed
• Initiate conflict resolution during your shift if/when the need arises using a trauma-informed lens, as well as implement Restore’s program and organizational values
• Knowledge and experience in residential services are welcome.

Compensation

The salary is $24.00 per hour.

Job Location

This job is based in New York City and is in-person.

Equal Opportunity Employer

Restore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Only candidates selected for interviews will be contacted.