Director of Operations - Great Lakes

Refined Technologies

Refined Technologies

Chicago, IL, USA
Posted on Thursday, April 4, 2024
Job Type

At Refined Technologies, we believe operating with an eternal purpose fuels excellence. This guides everything we do; it gives us a purpose that is greater than ourselves. RTI is the leader in the chemical cleaning segment of the refining industry, providing patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While focused on clients, we are fueled by our mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit.

We are a fast-paced, dynamic, and entrepreneurial-minded organization full of servant-hearted leaders. Want to know more about our culture? Check out the RTI Playbook. If you’re ready for your work to matter, we’re ready to hear from you!

We’re currently growing our team of Artisans with a Director of Operations to support our Great Lakes region. This role is responsible for the planning and execution of work and leadership over employees within an assigned territory while exemplifying RTI’s Mission and Core Behaviors.

Duties & Responsibilities

1. Manage in-territory Operations Managers (OM):

· Conduct semi-annual OM performance reviews.

· Prioritize OM workload for planning and execution responsibilities.

· Facilitate work/life balance discussions.

· Review and approve OM vacation requests, expense reports, stipends, etc.

· Challenge OMs with assignments and continuing education responsibilities

· Serve as a lead for training new Operations Managers

2. Review all chemical cleaning plans for territory. Field review major projects.

3. Manage deliverables schedules for project plans.

4. Perform REDI reviews for projects in and out of territory.

5. Provide in-field chemical cleaning supervision for key projects.

6. Perform as Execution Lead OM on cleaning projects as necessary.

7. Participate and lead reviews of client shutdown procedures to improve on clearing plans and integrate RTI cleaning procedures.

8. Coordinate with Directors of Business Development for:

· Planning schedules

· Chemistry allocation for projects

· Staffing requirements

· Presentations

9. Manage project schedules: OM arrival and departure times, logistics, etc.

10. Develop relationships and regularly interface with clients’ maintenance, operations, engineering, and turnaround teams.

11. Evaluates safety performance of direct reports on a regular basis.

12. Ensures that effective SWAPs and JSAs are completed and reviewed.

13. Provides onsite safety liaison for projects in his/her control.

14. Completes Incident Reports and participates in cause findings and corrective action.

15. Communicates weekly and incidental Safety Briefs with direct reports.

16. Communicates all safety notifications upward and downward through his/her organization.

Supervisory Responsibilities

· Conduct semi-annual OM performance reviews.

· Prioritize OM workload for planning and execution responsibilities.

· Facilitate work/life balance discussions.

· Review and approve OM vacation requests, expense reports, stipends, etc.

· Challenge OMs with assignments and continuing education responsibilities.

· Serve as a lead for training new Operations Managers.


Minimum Qualifications

· A minimum of five years process engineering or operations at a refinery, chemical plant or upgrader.

· Must be familiar with operations of refineries, chemical plants or upgraders. Able to:

o Confidently lead a team of Operations Managers that plan and execute work,

o Become very familiar with RTI technologies,

o Communicate clearly and effectively,

o Efficiently and effectively handle multiple activities at one time,

o Quickly and thoroughly review cleaning plans,

o Be comfortable meeting with client leadership,

o Perform project planning and execution on occasion.

Working Conditions / Physical Demands

The Company requires passing a pre-employment physical in which an objective medical professional will determine whether you can safely meet the physical demands of the position.

Duration of Workhours During Project Executions:

  • Typically, 12 continuous hours that may extend up to 16 – 18 hours if an emergency need exists, for up to 14 days in a row.
  • Day shift and/or night shift.

Working Conditions During Project Executions:

  • Uneven or unstable ground, and wet, muddy, or slippery surfaces and footings.
  • Outside locations in extreme temperatures and weather conditions including wind, rain, snow, and other forms of inclement weather.
  • Routine, intermittent exposure to noise more than 85 dBA-TWA.
  • Environments that may necessitate the use of respiratory protection for the shift duration.
  • Half-face or full-face.
  • Medical clearance to use respiratory protection is required.
  • Quantitative fit testing for specific respiratory protection is required.

Physical Demands:

  • Work at heights up to 200 ft/ 45m accessed via stairs, climbing ladders, or critical lifts by cranes. This requires the ability to climb ladders and stairs without issue.
  • Lifting and carrying up to 40lbs., without assistance.
  • Pushing/pulling up to 100 lbs., without assistance.
  • Standing and walking for up to 12 to 16 hours daily with minimal rest breaks. May exceed 10,000 to 15,000 steps per day.
  • Bending and stooping repeatedly and performing tasks including twisting or turning valves and using wrenches and hand tools.

Travel Requirements

Ability to travel and spend 50-70 nights away from home in a year.

About Refined Technologies

RTI is a global industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. RTI helps those who fuel the world produce energy more effectively by delivering safe, fast, and predictable shutdowns in upstream and downstream facilities through innovative operations teams and revolutionary cleaning technologies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Applicants for regular U.S. positions must be authorized to work in the United States for Refined Technologies, Inc. without the need for sponsorship of an immigration authorization or visa (e.g., TN, H-1B, or other employment-based immigration authorization or visa).

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, or other protected status under federal, state, or local laws.