REMINDER: This is a general consideration posting. The Promo / Supplier-Promo / E-Commerce Trainee position is a regularly sought-after role. We will review applicants under this posting weekly to find ideal matches for clients as this position type opens up.

DCX is all about helping you push your boundaries and keeping you ahead of the curve. As a DCX Academy Trainee, you will begin an exciting learning experience through our Promo Academy. You will receive invaluable hands-on experience, development possibilities, and an in-depth understanding of the promotional industry. This program was designed to help you develop diverse skills and knowledge needed to assist our clients successfully, ensuring you have a successful career in the dynamic world of the promotional industry.

REQUIRED CORE COMPETENCIES

• A highly proficient communicator in both spoken and written English

• Excellent attention to detail and accuracy

• Work well with others and be a team player

• Strong organizational and time management skills

• Adaptable, open to new experiences, and eager to take on new challenges.

WHAT YOU WILL DO

• Analyzes the customers' demographic details in addition to forming marketing strategies accordingly.

• Contributes to creating digital assets, including email campaigns and content for social media and portals.

• Creates presentation format and compiles data for the preparation of sales presentations.

• Checks the inventory and order samples.

• Attends to the concerns and customers' clientele, vendors, suppliers, and other relevant stakeholders to ensure complete and successful order fulfillment.

• Coordinates the production of orders and ensures timely communication with suppliers about orders.

• Creates and manages the customers' online/ e-commerce stores. Ensures that all information is accurate and updated.

• Provides administrative and project support for a variety of marketing projects.

• Ad hoc tasks aligned with those mentioned above.

WHAT WE LOOK FOR

• Education: Bachelor's degree in Marketing, Communications, and Business Administration, or any related field.

• Experience: 1-2 years of direct Promotional, E-Commerce, or other similar experience. Strong BPO (voice and non-voice) experience is preferred. Career shifters with solid communication skills are encouraged to apply.

• Language Proficiency: Strong verbal, written, and English communication skills.

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

• Technical Skills: Proficient in both Microsoft and Google applications. Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal.

• Industry Specific Software/Knowledge:

• Direct experience in the promotional industry or comparable e-commerce experience is beneficial.

• Customer orientation and the ability to adapt to and respond to diverse types of characters.

• Comfortable with social media marketing.

• Various promotional industry-specific software (i.e., Sage, ESP, CommonSku, Syncore)

WHAT WE OFFER

• Salary Range: Php 22,000 - Php 27,500

• Industry: Promotional Products

• Job Type: Full-time

• Work Shift: Training: 2:00 AM - 11:00 AM | Post Training: 8:00 AM - 5:00 PM CST (USA)

• Workdays: Monday through Friday (USA)

• Benefits of working with us:

• Industry-leading salary packages

• Permanent work-from-home setup

• Company equipment provided

• Internet stipends upon regularization

• HMO Coverage upon regularization

• PTO credits and service incentive leaves upon client selection

• Major spring and winter company live events

• Monthly employee appreciation virtual events

• Company-provided career skills training courses

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!