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Home Based Purchasing Coordinator

Delegate CX

Delegate CX

Philippines · Remote
Posted on Tuesday, May 14, 2024

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Job Description:

The DCX Client Services - Home Based Program Product Management Support will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates will be

  • Resourceful and skilled at problem-solving/resolution

  • Highly organized and detail oriented

  • Good communicator – answers emails and team’s comments and questions promptly.

  • Ability to multi-task and work in a fast-paced environment under tight deadlines

  • Ability to think analytically, apply sound judgment, and solve problems


Role Details

  • Industry: Promotions

  • Work Shift: 8:00 AM - 5:00 PM CST (USA)

  • Workdays: Monday through Friday (USA)

  • Written and spoken English skill: Very Proficient

  • Salary Range: PHP 43,000-45,000


Job Responsibilities

  • Meet with management on reorders

  • Coordinate and manage activities during the reorder process, such as creating purchase orders, vendor follow up, shipment confirmation and confirming warehouse receiving

  • Track orders and guarantee that products are reordered in a timely fashion

  • Work with warehouse staff to ensure all products arrive in good condition

  • Update internal databases with reorder details (dates, vendors, quantities, pricing, etc)

  • Follow up with suppliers, as needed, to confirm or make changes as needed

  • Assist with any returns including contacting vendors for refunds, problem resolution or replacement

  • Take care of logging all damaged (from vendor) soft goods for the month

  • Work closely with accounting department to resolve problems with bills

  • Other projects or back up assistance among E-Commerce teams such as customer service and web content item updates

  • Ad hoc duties as assigned


Additional Job Requirements

  • Education: College degree in Marketing, Communications, and Business Administration or any related field.

  • Experience: 3-4 years of Purchasing experience or any related roles.

  • Experienced and comfortable managing large data sets and creating and maintaining complex spreadsheets.


Programs that will be used

  • Proficiency in most Microsoft Office Applications, specifically Word, and Outlook.

  • Various communication applications.

  • Ability to learn company-specific systems.


About DCX


DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!


To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.


To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.


We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!