Home Based Billing Admin
Delegate CX
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Job Description:
The DCX Client Services - Home Based Billing Admin will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.
Ideal Candidates will be
Active listening skills
Excellent ability to organize and coordinate tasks
Attention to detail and accuracy
Ability to work well under pressure and meet deadlines
Must be flexible, team player who is able to work overtime as required
Role Details
Industry: Promotions
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
Written and spoken English skill: Very Proficient
Salary Range: 27,000-35,000
Job Responsibilities
Preparing, sending, processing, and tracking billing payments.
Responding to and solving billing inquiries, processing client invoices, and preparing billing reports.
Completing & processing all invoices that need to be uploaded into a customer web portal or shared online service for payment.
Communicate with the collection team on the status of invoices set for payment and track invoice processes.
Ensuring request payment of pending debts in a firm yet considerate manner.
Corresponding with clients, answering questions, and resolving issues.
Monitoring payments and accounts to look for any discrepancies
Ad hoc duties as assigned
Additional Job Requirements
Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
Experience: 1-3 years of proven experience as a billing coordinator and/or bookkeeping or similar position.
Proficiency in most Microsoft Office Applications, specifically Word, Excel, and Outlook.
Strong verbal, written, and communication skills
About DCX
DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!