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Home Based Energy Expense Analyst

Delegate CX

Delegate CX

Philippines · Remote
Posted on Thursday, April 11, 2024

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Job Description

The DCX Client Services - Energy Expense Analyst will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.

We love an entrepreneurial spirit and have found that those who take ownership of a process and/or relationship tend to be most successful. An individual needs to be self-motivated, trustworthy, and highly dependable. Because we are 100% remote, we are not there to look over team members' shoulders and must be able to rely on individuals to complete tasks assigned to them in a timely manner as well as to report their time accurately so we can analyze project profitability and areas of needed improvement.

The Ideal candidate will be

  • Desire to provide an exceptional client experience

  • Attention to detail and organization

  • Professional written and verbal communication with clients, suppliers, and team members

  • Clear and precise communicator

  • Ability to adapt to different situations

  • Ability to multi-task, solve problems, and prioritize without compromising details or accuracy of work

  • Ability to remain calm in stressful situations

  • Professional who is accountable, reliable, and maintains a positive attitude

  • Strong computer skills and ability to quickly learn new applications

  • Post-secondary degree or certificate related to accounting

  • Proficient in the Office Suite (Word, Excel, and Outlook)

Role Details

  • Industry: Leasing

  • Work Shift: 8:00 AM - 5:00 PM CST

  • Work Days: Monday through Friday

  • Written and spoken English skills: Very Proficient

  • Salary Range: 27,000 - 35,000

Job Responsibilities

  • Acquire utility invoices from client systems or company file share for multiple clients

  • Organize invoices and manage data capture process for multiple clients

  • Ensure proper mapping of data points on client utility invoices to align with expense data template

  • Enter multiple data points from client utility invoices to expense data template

  • Perform integrity checks to ensure accuracy and completeness

  • Coordinate with Energy Analysts on inquiries regarding energy expense data

  • Correspond with clients for missing or invalid invoices

  • Maintain expense data template for open or closed utility accounts or other changes

  • Assist with process documentation and/or internal system enhancements related to this process

  • Training new Energy Analysts on the data capture and invoice management processes

  • Assist with ad hoc data entry or clerical assignments


  • BA/BS in Energy, Accounting, Engineering, Computer Science or similar analytical discipline.

  • 0 – 2 years previous related work experience or prior internship with knowledge of energy calculations, sustainability concepts or commercial real estate experience preferred.

  • Proficient in using MS Excel to combine and analyze data from various sources, and generate reports and graphics. Must be able to combine large volumes of data for consolidated reporting.

  • Strong customer service orientation with the ability to interface with all levels within our clients organizations.

  • Strong attention to detail with excellent time management, project management and follow through skills.

About DCX

DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!