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Home Based Premium Brand Assistant

Delegate CX

Delegate CX

Philippines · Remote
Posted on Saturday, November 18, 2023

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services - Home-Based Promotional Premium Brand Assistant will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates will be

  • Has experience using order management or CRM systems

  • Attention to detail and accuracy

  • Direct experience in a customer service role

  • Direct experience handling post-order tracking and shipments

  • Highly proficient communicator in both spoken and written English


Role Details

  • Industry: Promotions

  • Work Shift: 8:00 AM - 5:00 PM CST (USA)

  • Workdays: Monday through Friday (USA)

  • Written and spoken English skills: Very Proficient

  • Salary Range: 30,000-35,000


Job Responsibilities

  • Enter orders into Beacon’s order entry system

  • Enter orders into vendor portals

  • Enter product specifications into HPG’s website portal following all appropriate processes to ensure the accurate downloading of information to the website

  • High attention to detail

  • Must perform a large volume of data entry with a high level of accuracy

  • Communicate with the Premium Brands team with questions regarding priorities

  • Ad hoc duties as assigned


Additional Job Requirements

  • Education: College degree in Marketing, Communications, and Business Administration, or any related field.

  • Experience: 1-3 years of Data Entry, Customer Service, Marketing, or direct Promo Sales experience, or any related field

About DCX


DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we are excited to have you apply!


To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.


To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!