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Home Based Accounts Receivable Collector

Delegate CX

Delegate CX

Accounting & Finance
Philippines · Remote
Posted on Saturday, November 18, 2023

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Job Description:

The DCX Client Services - Home-Based Accounts Receivable Collector will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates:

  • Organizational and time-management skills

  • Attention to detail and accuracy

  • Ability to meet strict deadlines

  • Effective communication skills with a problem-solving attitude

  • Excellent knowledge of accounting regulations and procedures

Role Details

  • Work Shift: 8:00 AM - 5:00 PM CST (USA)

  • Workdays: Monday through Friday (USA)

  • Written and spoken English skills: Very Proficient

  • Salary Range: 30,000-35,000

Job Responsibilities

  • Follow up on, collect, and allocate payments for credit card customers.

  • Communicate with previous clients and customers to request payment and arrange payment plans.

  • Perform account reconciliations by making sure prepaid customers have no outstanding balances on their accounts.

  • Research and resolve account discrepancies.

  • Work extensively with the collections department to review accounts, client payments, and credit history, and develop new or better repayment terms.

  • Create reports and balance sheets that document overall profits and losses.

  • Obtain information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up to date.

  • Ad hoc duties as assigned

Additional Job Requirements

  • Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

  • Experience: 1-3 years of Accounts Receivable/Payable and/or General Accounting experience.

  • Proficiency in most Microsoft Office Applications, specifically Word, and Outlook.

  • Strong working knowledge using Excel, pivot tables, advanced formulas, etc.

  • Strong verbal, written, and communications skills

About DCX

DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!