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Home Based Research Assistant

Delegate CX

Delegate CX

Philippines · Remote
Posted on Saturday, November 18, 2023

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings:1

The DCX Client Services - Home Based Research Assistant will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates will be:

  • Highly proficient communicator in both spoken and written English

  • Well-structured and well organized

  • Possesses strong multi-tasking and prioritization skill sets

  • Accurate with detailed information

  • Work well with others and be a team player

Role Details

  • Work Shift: 8:00 AM - 5:00 PM CST (USA)

  • Workdays: Monday through Friday (USA)

  • Written and spoken English skill: Very Proficient

  • Salary Range: 30,000-35,000

Job Responsibilities

  • Google each distributor on the attached list to find their website address. There are far too many distributors on this list to Google them all, so please start at the top and work your way down in batches of only 10 or 20 distributors at a time. We do not intend to finish this entire list.

  • Once the website address has been identified, please record it on the attached spreadsheet.

  • Search through the website to find contact information for the individual salespeople who work for that distributor. This information can usually be found on the “About Us” or “Meet the Team” type of pages of the site.

  • Using the attached spreadsheet, record the name and title of each salesperson and their contact information including their email address (and phone number, if available).

  • Assist client with administrative duties.

  • Create and update records ensuring accuracy and validity of information.

  • Create, maintain, and enter information into databases.

  • Ad hoc duties as assigned

Additional Job Requirements

  • Education: College degree in Marketing, Business Administration, or any related field.

  • Experience: 1-3 years of Customer Service, Data Entry, Administrative Assistant, or any related roles.

  • Ability to learn company specific systems.

  • Thorough understanding of office management systems and procedures.

Software that will be used

  • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)

  • Proficient with Google suite (Google sheets, Gmail etc.)

About DCX

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!