It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Opening: 1

The DCX Client Services - Home-Based Inside Operations Coordinator will work as a full-time employee for a growing business in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary job characteristics include having strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates will be

• A highly proficient communicator in both spoken and written English

• Willing and excited to learn new skills

• Highly organized and keen on details

• Work well with others and be a team player

• Exceptional organizational skills with the ability to prioritize

Role Details

• Industry: Promotion

• Work Shift: 8:00 AM - 5:00 PM CST (USA)

• Workdays: Monday through Friday (USA)

• Written and spoken English skills: Very Proficient

• Salary Range: PHP 35,000 - 37,000

Job Responsibilities

Manage Missing Weights Process:

• Run Missing Weights Reporting Daily

• Process Weight Request E-mails

• Access Vendor Portals to Obtain Weights

Schedule all hauls for prescheduled sites:

• Utilizing Reporting, entering pre-arranged WOs into eTrac

Repair Order Follow-up/ Confirmation of completed work:

• Run RO report to determine work orders that should be complete and send e-mails to vendors requesting confirmation of completed work and applicable invoices

Performs tasks analogous to the foregoing.

Additional Job Requirements

• Education: College degree in Marketing, Communications, and Business Administration, or any related field.

• Experience: 1-3 years of data entry and analysis, customer service, and administrative assistance.

• Customer orientation and ability to adapt/respond to diverse types of characters.

• Adept with Microsoft Suite specifically Outlook and Excel

• Adaptability and working well under pressure/ deadlines

• Proven experience in a customer service-related function

• Excellent time management skills and the ability to prioritize work

• Attention to detail and problem-solving skills

• Excellent written and verbal communication skills

• Strong organizational skills with the ability to multi-task

Software that will be used

• Proficient with Microsoft Suite (Word, PowerPoint, Excel, Outlook)

• Proficient with Google Suite (Google Sheets, Gmail, etc.)

About DCX

DCX is a leading BPO supporting growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!